Featured Articles & Commentary

Radio Roundtable

Red, White, and Blue edition

Katie Harbath Joins the Roundtable
This week Roundtable host Jen Zingsheim and co-host Chip Griffin, founder and CEO of CustomScoop, were joined by Katie Harbath. Katie is the director of Online Services at Washington-based DCI Group, and was recently named one of 2009's Rising Stars by Campaigns & Elections Politics Magazine. (continue reading)

Motivated by Mobility

Small changes in technology can have huge impacts. Back in the late 1980's Americans were spending 24 percent more minutes on the telephone. The root cause to the Pew Internet and American Life Project was the introduction of the answering machine. Although less than three in 10 homes had one of those big boxes in 1987, they were responsible for the increase call-backs and additional calls. If the answering machine can do that, what does the mobile Internet do to and for us today? Wayne Kurtzman takes a look at how segments of mobile Internet users get the most out of their devices. (continue reading)

New Comm Roadmap

Four Reasons to Get Back to Blogging

When all of your Twittering comes at the expense of blogging, it's worth asking whether you're making the best use of your time. Because even though blogging isn't as immediate or trendy as its microblogging counterpart, it has never really stopped being a valuable communications channel for businesses, media outlets, and other content creators. Bryan Person gives us all four good reasons to go back to blogging. (continue reading)

Reputation Management On the Line

Crisis Prevention Red Flags

"In my opinion and experience, 95% of crises are preventable." When Jonathan Bernstein "reverse-engineered" crises that have occurred to his clients over the past 25+ years, crises about which he had sufficient information to reach truly educated conclusions, pre-crisis red flags were usually present - and ignored. (continue reading)

Radio Roundtable

The Misanthrope Edition

Donna Papacosta Joins the Roundtable
The Radio Roundtable is back this week, and host Jen Zingsheim welcomed co-host Chip Griffin, founder and CEO of CustomScoop, and special guest Donna Papacosta of Trafcom News. Topics covered this week included a critical analysis of the role of Twitter in the Iranian election aftermath, the growing problem of spam on Twitter, and question whether early adoption of social media has led to social media fatigue. (continue reading)

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