It's Good to Be You
As many may have noticed, public relations has been taking
something of a beating lately. Between bloggers publicly renouncing PR pros for
spamming and the entire industry getting a nationally televised tongue lashing,
it would be easy to get down on ourselves. We could all use a reminder about
why this business works, and why now is the best time to be in PR.
At my last employer, I watched the creative and account services teams shrink while the PR department kept adding bodies, and it got me thinking - what is it about public relations that is driving its success these days? Here's my take on why the market (i.e. clients and senior management) is shifting its favor towards public relations.
Media Outlets Provide Unbiased Information
From an insider's perspective, this probably seems laughable.
But I'm consistently reminded of the view from the outside when I receive the
panicked call from a client when a newspaper or trade publication publishes
misinformation or takes a quote from a company representative out of context.
"Don't they want to get the facts right?" they cry.
So despite what we may think, the general public still believes that their news outlet is providing them (at least somewhat) correct and impartial information. And on the flip side, that same general public is increasingly cynical towards pure advertising. We're bombarded all day long with ads that tell us a service or product is the best, the fastest the cheapest - and we've all learned to tune it out. And as a result, media coverage becomes more likely to influence consumer behavior. So that's where many companies have decided to focus their spending.
It's Free Advertising
There's a perception that the earned media placements
garnered through public relations efforts are free. Now, we all know that
everything comes at a price. But for many organizations the investment in
public relations is considered part of the cost of doing business, so the
benefit of getting media placement is a bonus.
Even without that perception, when you're not developing an ad (including copywriting, creative and image costs) and planning, negotiating and buying the space in the publication, earned media placements definitely have the potential to be more cost effective. And cost effectiveness is top-of-mind in the economic times we're experiencing today.
Variety is the Spice of Life
The Economy, Stupid
Sara Adams is CEO of ska works
- a boutique agency providing intelligent marketing to small to medium
businesses. She has over eight years of experience in brand management and
promotion in the technology industry.
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