Media Bullseye

I'm delighted to welcome John Cass back to the program this week, as he joined Jen Zingsheim and myself for our weekly Radio Roundtable discussion. This week, I wanted to talk to John about his series of posts discussing the "unniversary" of the Cluetrain Manifesto, as well as some other interesting issues that have copped up in the social media world this week.

Finding success in social media often involves a confusing or intangible array of attributes, as well as (sometimes) plenty of luck--but Larissa Fair reminds us of one of the most important ways to get what you need from this space: be yourself. Also: Twitter for Disney enthusiasts and the work-life balance.

While social media engagement is a significant portion of many PR pro's jobs, Tom Murphy makes the excellent point that many have plenty of other responsibilities to keep them busy. So is it really the quantity of their engagement (or the number of people they "follow back" on Twitter), or the quality? Also: raise your Twitter profile, communications plan advice, and the evolution of pitching.

In today's Blog Jots, Mitch Joel has thoughts on the idea of citizen journalism, noting that citizen journalists have achieved a level of credibility whether people like it or not. Also in this round, more answers to John Cass' Cluetrain questions, and more proof that customer service is important to PR and marketing.

Often times, miscommunication begins immediately between firm and client, setting the relationship up for failure. Joseph Thornley stresses the importance of setting clear expectations for both sides. Also: Louis Vuitton and branding, reporter-flack symbiosis, and Myspace snobbery.

The sub headline in Frank Washkush's PR Week's Media Survey 2008 is pretty darned appropriate: "A State of Transition." He described how "old media" is attempting to adapt to "new media" and where the two meet - and sometimes clash. Old school vs. new school. NYTimes.com vs. "The Gray Lady." NPR vs. podcasts. Yep. The transition is already here.

Welcome to another edition of CustomScoop's PR Pod Jots, our weekly rundown of all the best of the PR and marketing podosphere. It's another rather light week for podcasts this week, perhaps many of our favorites are still out on school spring break! We begin this week with a lesson on giving back, via the Engaging Brand.

My guests on the Roundtable this week are Jennifer Zingsheim, VP here at CustomScoop, and Aaron Strout. Aaron is the VP of New Media Mzinga, a white label community provider out of the Boston area. He recently appeared at Social Media Breakfast 7 in Boston, discussing social media and the hiring process, and he shares those thoughts here.

Vanity Fair shoots a revealing photo of teen star Miley Cyrus, and the media loses its mind. Am I the only one who thinks this entire scandal and the ensuing media circus was completely coordinated by a PR machine? Whether it was the publication, photographer, Disney or Miley herself, everything about this story seems calculated. Was this reaction truly not anticipated?

On the first day of the 2008 NewComm Forum, which took place last week in Santa Rosa, Calif., two back-to-back sessions provided some new insight into the goals communicators have for their news releases, what metrics and results they value, and some Web-minded ways in which they are trying to breathe new life into this 100-year-old tool. Mike Keliher has the details.